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What should I do when my St. Louis home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your family – against the multitude of risks you could encounter, like theft, flooding, and fire. Despite the fact that your home might be prepared, that doesn’t mean you are. Do you understand what to do if your St. Louis home alarm system goes off? The blaring of an alarm is often startling, bewildering, and may provoke panic. Your best choice is to stay calm and adhere to these easy tips.

Actions to Take When Your Home Alarm System In St. Louis Triggers

It’s a scenario nobody wants to encounter, but it’s also the reason why you installed a home alarm system from the outset. You’re woken up in the middle of the night with the unmistakable sounding of an alarm after a home security component has been tripped. What is your next move?

  1. Stay calm. This is easy to say but harder to do when your home security alarm is ringing loudly, and your pulse is racing. But staying calm is the most effective way to evaluate the situation. Avoid the temptation of trying to deal with the emergency alone and let your monitoring experts and first responders carry out their job.
  2. Protect your family members. Your main focus should be your loved ones and leading them to safety. In the event of a intrusion, this might mean going to a predetermined safe room as far away from access points as possible. There’s a good chance that your alarm already scared off the invader, but it’s always wiser to be safe than sorry. If there’s fumes or flames, you ought to leave your home right away.
  3. Don’t forget your cell phone. Nowadays, most individuals have their phones constantly with them, but you may neglect to take it during an urgent situation. You’ll want to have it. You’ll have the opportunity to stay in touch with your monitoring specialists and get updates through your home security app.

Collaborate With Your 24-hour Monitoring Team

Any time your home alarm system in St. Louis goes off, your round-the-clock monitoring experts will instantly act. The first move is to verify your alarm, and that involves getting in contact with you. The procedure they adhere to is dependent on the sort of emergency. For instance, if a medical emergency is initiated, one effort will be made to reach you before assistance is deployed. If you’re dealing with a burglary alarm - the most common sort of alarm - a monitoring specialist will follow these steps to reach out to you:

  • An attempt will be made to communicate with you through the central command panel. You will usually be asked for a passcode.
  • If that attempt is not successful, a call is made to your principal contact number.
  • A second number or your first contact person is tried next.
  • If there is still no answer, nearby police are dispatched.
  • Your monitoring agents will follow up with you again after the proper authorities are notified.

If you're not in a situation where you can converse with monitoring agents, don’t fret. Assistance will still be dispatched even when you're unable to verify the emergency.

Prepare for any crisis with a Vivint home alarm system in St. Louis

Get prepared for any emergency with a contemporary home alarm system in St. Louis from Vivint. Contact (314) 866-4556 to start the customization of your property’s defense today.